Webhelp Requests

Completion time of standard requests: Please provide us 48 hours for requests to be completed

Friday requests: For changes required on a Friday, please submit your requests by 10am PT and we will do our best to accommodate the same-day request

Weekend requests: Weekend requests are only in case of emergencies. For standard requests submitted on the weekend, our team will start on these changes the following Monday.

This form can only be used to submit requests for a single park location at a time. If you have multiple locations requiring updates, please fill out this form for each of your separate locations.

Park location *

Example: Eagan, Dublin OH, San Carlos

Contact name *

Contact email address *

Type of request *

When do you want these changes made? *

What date/time would you like this request made? *

How to submit requests

To submit requests, please separate all requests by page. You can have multiple changes within each page change requests. For example: all changes required for your park homepage can go in Request #1, all changes for your Promotions & Coupons page go in Request #2, etc.

We are providing up to 3 pages to be updated per form submission. If additional page updates are required, please refresh this form after submission and fill it out again.

Requested changes for page #1

Page URL *

Describe your required changes to this page *

Please clearly provide as much detail as possible

File upload

Click or drag files to this area to upload. You can upload up to 15 files.

Do you have other pages that require updates? *

No
Yes

Requested changes for page #2

Page URL *

Describe your required changes to this page *

Please clearly provide as much detail as possible. Use the field below to upload necessary screenshots or attachments.

File upload

Click or drag files to this area to upload. You can upload up to 15 files.

Do you have another page that requires an update? *

No
Yes

Requested changes for page #3

Page URL *

Describe your required changes to this page *

Please clearly provide as much detail as possible. Use the field below to upload necessary screenshots or attachments.

File upload

Click or drag files to this area to upload. You can upload up to 15 files.

Do you have another page that requires an update? *

No
Yes

We can only accommodate up to 3 page requests per form submission. To request updates to another page, please do the following:

Submit this form with the current request information
Refresh the page to restart the form submission
For "Type of request", choose "Addition/change to previous request"
Provide the additional page updates in the given fields

Do you have any additional information that will help us complete these requests?